Shipping and Delivery
PanaceaX.com business days are Monday through Friday, except major holidays.
We are a small, custom fabricating business. We make every effort to maintain accurate product inventory on our website, however we do experience periods of time where we will show inventory when we are indeed out. We will contact you ASAP if this is the case. We wish not to inconvenience anyone, but when precision crafting by hand, it is simply the nature of business. Thank you for your understanding.
We ship United Parcel Service (UPS). They pick up Monday through Friday. We will ship your order within three (3) business days and we strive to ship same day when possible.
UPS uses an auto dimensional weight calculation for Ground Services. We do not markup the shipping. What you see on the checkout page are pure UPS rates.
All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country’s national laws. Customs duties and taxes are assessed, generally, if the merchandise is dutiable and the value of the item is above the threshold set by the country’s laws. These charges are normally due at the time of delivery; they are separate from the actual shipping charges processed by PanaceaX.com. The customer is responsible for all duties/taxes/customs charges. If you refuse the shipment or refuse payment of any customs charges, we reserve the right to either bill your credit card or deduct the return shipping charges from any credit you may receive. In addition, you are responsible for return shipping charges any item(s) not allowed to be imported to your country.